Advance Spark

Introduction

At Advance Spark, we take your privacy seriously. This policy explains how we collect, use, and protect your personal information when you visit our website or use our financial education services. We operate under Argentina's Personal Data Protection Act (PDPA) No. 25,326 and follow international best practices for data protection.

We believe in transparency. That's why we've written this policy in plain language – no legal jargon that requires a dictionary. If you have questions after reading this, just reach out to us directly.

Information We Collect

Information You Provide Directly

When you interact with our website or services, you might share:

Your name and email address when you sign up for our newsletter
Contact details when you reach out through our contact forms
Educational background and experience level when enrolling in courses
Payment information for course purchases (processed securely through third-party providers)
Questions and feedback you submit during our educational programs

Information We Collect Automatically

Our website collects some technical information to help us improve your experience:

Your IP address and general location (city/region level)
Browser type and device information
Pages you visit and time spent on our site
How you found us (search engines, social media, direct visits)
Course progress and completion data for enrolled students

How We Use Your Information

Educational Services: We use your information primarily to deliver our financial education programs. This includes sending course materials, tracking your progress, and providing personalized feedback on your learning journey.

Communication: We'll email you about course updates, new educational content, and important changes to our services. We also send helpful tips and insights related to fundamental analysis – but you can unsubscribe anytime.

Website Improvement: We analyze how people use our site to make it better. This helps us understand which educational content is most helpful and where we can improve the user experience.

Legal Compliance: Sometimes we need to process your data to comply with Argentine regulations or respond to legal requests.

Data Sharing and Third Parties

We don't sell your personal information. Period. However, we do work with trusted partners to provide our services:

Payment Processors: When you purchase a course, your payment details go directly to secure payment providers like MercadoPago or Stripe
Email Service Providers: We use email platforms to send course materials and updates
Analytics Tools: We use Google Analytics to understand website traffic (with IP anonymization enabled)
Cloud Storage: Course materials and student progress are stored on secure cloud platforms

All our partners are required to protect your data and only use it for the specific services they provide to us.

Your Rights Under Argentine Law

As a resident of Argentina, you have specific rights regarding your personal data:

Access Your Data

You can request a copy of all personal information we have about you. We'll provide this within 10 business days.

Correct Inaccuracies

If any of your information is wrong or outdated, let us know and we'll fix it immediately.

Delete Your Data

You can request deletion of your personal information, subject to legal retention requirements.

Restrict Processing

You can ask us to limit how we use your data while we address any concerns you might have.

Data Portability

Request your data in a portable format if you want to transfer it to another service provider.

Withdraw Consent

You can withdraw your consent for marketing communications or other non-essential processing at any time.

To exercise any of these rights, simply email us at support@advance-spark.com with your request. We'll respond within 5 business days and complete most requests within 15 days.

Data Security Measures

We protect your information using multiple layers of security:

Encryption: All data transmission uses SSL/TLS encryption, and sensitive data is encrypted at rest
Access Controls: Only authorized team members can access personal data, and all access is logged
Regular Security Audits: We conduct quarterly security reviews and vulnerability assessments
Secure Infrastructure: Our systems are hosted on enterprise-grade cloud platforms with advanced security features
Staff Training: Our team receives regular privacy and security training
Incident Response Plan: We have procedures in place to quickly address any security issues

Despite our best efforts, no system is 100% secure. If we experience a data breach that affects your information, we'll notify you within 72 hours and explain what happened and what we're doing about it.

Data Retention Periods

We keep your information only as long as necessary:

Course Enrollment Data

Retained for 3 years after course completion to provide ongoing support and issue certificates

Marketing Communications

Email addresses kept until you unsubscribe, then deleted within 30 days

Payment Records

Financial information retained for 5 years as required by Argentine tax regulations

Website Analytics

Anonymous usage data retained for 2 years to analyze trends and improve our services

Support Communications

Customer service emails and chat logs kept for 1 year for quality assurance

International Data Transfers

Some of our service providers are located outside Argentina. When we transfer your data internationally, we ensure adequate protection through:

Standard contractual clauses approved by data protection authorities
Adequacy decisions recognizing equivalent privacy protections
Privacy Shield or similar certification programs
Specific consent for transfers when required

We primarily work with providers in the European Union, United States, and other countries with strong privacy laws.

Cookies and Tracking Technologies

Our website uses cookies to improve your experience. Here's what we use:

Essential Cookies: Required for basic website functionality and security
Analytics Cookies: Help us understand how visitors use our site
Preference Cookies: Remember your settings and preferences
Marketing Cookies: Track effectiveness of our educational content promotion

You can control cookie settings through your browser, but some features may not work properly if you disable essential cookies.

Changes to This Policy

We update this privacy policy periodically to reflect changes in our practices or applicable laws. When we make significant changes, we'll:

Send an email notification to registered users
Display a notice on our website for 30 days
Update the "Last Updated" date at the top of this policy

We encourage you to review this policy annually, especially if you're actively using our services.

Privacy Policy